How does a digital agent differ from a chatbot?
Who it's for: managers choosing between adopting AI and hiring
01
The work depends on people
Reports, publishing and checks are done by hand. One person goes on holiday and the process stops.
Soft Dev Oy is a Finnish company that builds software products based on artificial intelligence.
Products are assembled from AI agents on our own Axis Ordo platform. The first was released on 17 August 2026. A new release every two to three weeks.
Structure17.08.2026
Products
AI Visibility releasedAO-Link releasedAO-Parking in developmentAO-Build in development
Platform
Axis Ordothe core of agent systems
Company
Soft Dev OyY-tunnus 3335497-2 · Mäntsälä, Suomi
releasedin development
Soft Dev Oy · Y-tunnus 3335497-2 · Mäntsälä, Suomi · more than 150 completed projects
02Common situations
Common situations
02
Growth requires hiring
Volume goes up, so you need another person. Cost grows in step with volume.
03
Off-the-shelf software doesn't fit
You bought a system. Half the features are unnecessary, and the one you needed isn't there.
04
Development ends at delivery
You got the version as it stood on delivery day. Six months later: another vendor, another budget, another schedule.
How the platform addresses these — on the Platform page.
03What changes
One specialist covers a department's workload.
The employee stops doing the routine work and becomes an operator of digital agents. They set the tasks, check the results and answer for quality. The work is done by agents — in parallel, around the clock.
| Factor | Without agents | With agents |
|---|---|---|
| Specialist's role | Doer | Operator |
| Tasks at once | One | Dozens |
| Working hours | 8 hours | Around the clock |
| Handling more load | A new hire | A copy of the agent |
| Routine work | On the specialist | On the agents |
| Expertise goes into | Routine | Decisions |
| Scaling | Linear | Multiplied |
- One specialist handles the volume that used to need a department.
- Expertise is applied where it is actually needed.
- Knowledge stays in the system instead of leaving with the person.
- Growing volume does not require hiring.
One person's expertise is no longer limited by their working day.
04Your task
Describe your task. We'll propose a solution.
Two or three lines is enough. Our first reply contains an analysis of your task and a proposal: an existing product, a construction from our agents, or a separate solution. Not a request for a call.
If your task can't be solved with our products, we'll say so in our first reply.
- Want to see a product?AI Visibility→
- Interested in the platform?Axis Ordo→
- A large development project?Custom development→
- Company
- Soft Dev Oy
Y-tunnus 3335497-2
ALV FI33354972 - Address
- Riihenmäentie 7
04600 Mäntsälä
Suomi - Contact
- +358 44 962 3054
support@softdev.fi
All contact details→
05Blog
Blog
AI Visibility: how to measure what language models know about a company
Who it's for: marketing teams and business owners